John Seddon was a witness on the well known BBC Radio 4 programme, Moral Maze.
Listen on Saturday 9th March 2013 at 22:15 to hear John talk about the damaging effects of targets, form filling, cost management and a culture in the NHS concerned more about how you are seen by the hierarchy than you are concerned for the patient. Instead John calls for different type of measures that inspire people to do good things.
Combative, provocative and engaging debate chaired by Michael Buerk with Michael Portillo, Kenan Malik, Melanie Phillips and Claire Fox.
Witnesses: John Appleby – Chief economist, Health policy, The King’s Fund, Dr Martin O’Neill – Lecturer in Political Philosophy at York University, John Seddon – Managing Director, Vanguard, Rev. Prof. Alister McGrath – Professor of Theology, Ministry and Education at King’s College London.
Listen again here.