Take the enormous opportunity to improve people’s lives and significantly reduce costs

This six-month action learning programme teaches the practical steps you need to take to improve people centred services and dramatically reduce costs. The course is delivered jointly by Vanguard Consulting and the Department of Social Work and Social Care at Kingston and St George’s University of London.

The course will carry 30 academic credits at Level 7 (postgraduate).

The Vanguard Method for People Centred Services

People centred services, such as health, social care and those supporting vulnerable or troubled families, consume a large proportion of public sector funds. They are also vital safety nets for people whose lives fall off the rails. However, our studies show that these services are often plagued by inefficiency and ineffectiveness, at great financial and human cost. Popular methods designed to solve this problem include pooled budgets, demand management, integrated services and early intervention. They all have the aim of increasing efficiency and improving outcomes. However, their impact is often reported as limited.

Join us and learn a different way of tackling the same issues, with outstanding results. Become a student of the Vanguard Method and an expert in your own organisation. Students will study and understand the ‘what and why’ of their current system – how it works from the citizen perspective and why it works the way it does. You will learn the skills and tactics of an interventionist – how to work with disparate groups and conflicting interests in order to achieve a successful outcome.

At the end of the course, you will be awarded a Practitioner Certificate of Competence in the Vanguard Method.  There will be opportunities to further advance your knowledge and application of the Vanguard Method after completing the course.


Supported by an expert from Vanguard Consulting, you will spend a minimum of 25% of your time at work studying your system. You will attend five formal teaching sessions in London and at student sites across the UK over the course of six months. The twelve days will be taught by an expert from Vanguard Consulting. It will take place in students’ organisations, enabling practical hands-on learning.

The Vanguard Method

The Vanguard Method has achieved significant successes, particularly in people centred services such as social care where remarkable improvements in customer satisfaction have been achieved in conjunction with large financial savings.

Register your interest

To register your interest in Cohort 6 of this course, starting in Kingston during September 2019, please email Maria at office@vanguardconsult.co.uk