Beyond Command and Control: A Masterclass

Thursday 20th June 2019 Forest of Arden, Nr Birmingham airport
Registration from 9am, 10am start.

Many thousands of leaders, across eleven countries, have gone beyond command and control and they can’t go back. The results they have achieved and the logic on which they were based prevent them from even contemplating returning to their old command-and-control ways.

In this unique Masterclass you will be shown how they’ve crossed the Rubicon and you’ll get an overview of the latest developments in Vanguard’s work. If you’ve got questions about the value of Agile, worries about the efficacy of digital services, subscribe to the view that it is time to go beyond budgeting and want an insight into the future of IT and HR, and, more than anything else, you want to know how powerful this change is and what it takes, you ought to be there.


A brief history of the Vanguard Method – John Seddon

  • The problem we set out to solve
  • Key moments in the development of the Vanguard Method
  • The basic flaws in command-and-control service design
  • We, humankind, invented management, we can change it
  • The nature of this change; changing management thinking
  • Designing for effectiveness; results beyond imagination

The Vanguard Method in action: Transforming a break-fix system -Barry Wrighton

  • A conventional command-and-control design
  • How to study to reveal the causes of dysfunction
  • The relationship between thinking, the system and performance
  • The principles and practices in designing for effectiveness
  • How profound results emerge

The Vanguard Method and beyond budgeting – John Seddon and Toby Rubbra

  • The origins of budget management and its dysfunctions
  • The Vanguard Method and re-thinking budget management
  • Case study: How studying reveals dysfunction; how to focus instead on how the system generates and uses money to re-think financial controls
  • How to get started

The Vanguard Method and digital services – John Seddon and Ibrar Hussain

  • Does Agile bake bread? Is ‘digital’ the future?
  • Case studies: Agile in action
  • IT as last, not first
  • Case studies: designing effective digital services
  • How to get started

What future for HR? – John Seddon

  • Is HR fit for purpose?
  • What fundamental assumptions have to change for HR to be a force for effectiveness?

Review and close approximately 4.30pm


Book your place now:

Price: £295 plus VAT per delegate

Download your Booking Form