Conventional management thinking contains many traditions that need to be questioned for while they may be normal they are not productive.
introducing change without knowledge 168 x 168controlling what is said to the customer 168 x 168 fixing problems not solving them 168 x 168making decisions without knowledge 168 x 168managers know best 168 x 168 functional work design 168 x 168management by the number s 168 x 168 setting standards 168 x 168thinking good enough 168 x 168 using reports as substitutes for action 168 x 168using the hierarchy to find out what's going on 168 x 168 using the hierarchy to solve problems 168 x 168targets 168 x 168

management's job as control 168 x 168