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beyond command and control

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Targets

 

  • Measures that help or hinder?
  • Learning from variation
  • Deming on targets
  • The truth about targets
  • Memorandum by Professor John Seddon
  • Activity targets
  • Incentives and motivation
  • Targets vs capability

Introduction to Vanguard e-learning

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  • tVM and systems thinking
  • Programmes of change
  • Thinking things
    • Traditions to be questioned
    • Counter intuitive truths

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